Patients who reported that they "Always" received bathroom help as soon as they wanted
Provider
61%
State
63%
Nation
67%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted
Provider
16%
State
13%
Nation
11%
Patients who reported that they "Usually" received bathroom help as soon as they wanted
Provider
23%
State
24%
Nation
22%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
Provider
57%
State
61%
Nation
65%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted
Provider
14%
State
11%
Nation
10%
Patients who reported that they "Usually" received help after using the call button as soon as they wanted
Provider
29%
State
28%
Nation
25%
Patients who reported that their room and bathroom were "Always" clean
Provider
59%
State
67%
Nation
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Provider
17%
State
13%
Nation
9%
Patients who reported that their room and bathroom were "Usually" clean
Provider
24%
State
20%
Nation
18%
Patients who reported that their nurses "Always" communicated well
Provider
78%
State
79%
Nation
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Provider
5%
State
5%
Nation
5%
Patients who reported that their nurses "Usually" communicated well
Provider
17%
State
16%
Nation
16%
Patients who reported that their doctors "Always" communicated well
Provider
77%
State
81%
Nation
80%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Provider
6%
State
5%
Nation
5%
Patients who reported that their doctors "Usually" communicated well
Provider
17%
State
14%
Nation
15%
Patients who reported that they "Always" received help as soon as they wanted
Provider
59%
State
62%
Nation
66%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Provider
15%
State
12%
Nation
10%
Patients who reported that they "Usually" received help as soon as they wanted
Provider
26%
State
26%
Nation
24%
Patients who reported that their pain was "Always" well controlled
Provider
N/A
State
72%
Nation
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Provider
N/A
State
7%
Nation
7%
Patients who reported that their pain was "Usually" well controlled
Provider
N/A
State
21%
Nation
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
Provider
56%
State
61%
Nation
62%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Provider
26%
State
21%
Nation
20%
Patients who reported that staff "Usually" explained about medicines before giving it to them
Provider
18%
State
18%
Nation
18%
Patients who reported that NO, they were not given information about what to do during their recovery at home
Provider
12%
State
15%
Nation
14%
Patients who reported that YES, they were given information about what to do during their recovery at home
Provider
88%
State
85%
Nation
86%
Patients who "Agree" they understood their care when they left the hospital
Provider
42%
State
44%
Nation
42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital
Provider
6%
State
6%
Nation
6%
Patients who "Strongly Agree" they understood their care when they left the hospital
Provider
52%
State
50%
Nation
52%
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital
Provider
36%
State
36%
Nation
37%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital
Provider
6%
State
6%
Nation
5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
Provider
58%
State
58%
Nation
58%
Patients who "Agree" that the staff took my preferences into account when determining my health care needs
Provider
49%
State
49%
Nation
48%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs
Provider
6%
State
7%
Nation
7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
Provider
45%
State
44%
Nation
45%
Patients who "Agree" that they understood their responsiblities in managing their health
Provider
41%
State
45%
Nation
44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health
Provider
7%
State
6%
Nation
5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
Patients who reported that NO, they did not discuss whether they would need help after discharge
Provider
11%
State
17%
Nation
16%
Patients who reported that YES, they did discuss whether they would need help after discharge
Provider
89%
State
83%
Nation
84%
Patients who reported that their doctors "Always" explained things in a way they could understand
Provider
73%
State
76%
Nation
75%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Provider
8%
State
6%
Nation
6%
Patients who reported that their doctors "Usually" explained things in a way they could understand
Provider
19%
State
18%
Nation
19%
Patients who reported that their doctors "Always" listened carefully to them
Provider
74%
State
79%
Nation
78%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Provider
6%
State
5%
Nation
6%
Patients who reported that their doctors "Usually" listened carefully to them
Provider
20%
State
16%
Nation
16%
Patients who reported that their doctors "Always" treated them with courtesy and respect
Provider
84%
State
86%
Nation
86%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Provider
4%
State
3%
Nation
4%
Patients who reported that their doctors "Usually" treated them with courtesy and respect
Provider
12%
State
11%
Nation
10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Provider
9%
State
10%
Nation
9%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Provider
19%
State
21%
Nation
20%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Provider
72%
State
69%
Nation
71%
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Provider
71%
State
75%
Nation
75%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Provider
16%
State
10%
Nation
10%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Provider
13%
State
15%
Nation
15%
Patients who reported that their nurses "Always" explained things in a way they could understand
Provider
74%
State
75%
Nation
75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Provider
7%
State
6%
Nation
6%
Patients who reported that their nurses "Usually" explained things in a way they could understand
Provider
19%
State
19%
Nation
19%
Patients who reported that their nurses "Always" listened carefully to them
Provider
74%
State
76%
Nation
76%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Provider
5%
State
6%
Nation
5%
Patients who reported that their nurses "Usually" listened carefully to them
Provider
21%
State
18%
Nation
19%
Patients who reported that their nurses "Always" treated them with courtesy and respect
Provider
87%
State
85%
Nation
86%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Provider
2%
State
4%
Nation
3%
Patients who reported that their nurses "Usually" treated them with courtesy and respect
Provider
11%
State
11%
Nation
11%
Patients who reported that the area around their room was "Always" quiet at night
Provider
50%
State
63%
Nation
62%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Provider
13%
State
9%
Nation
10%
Patients who reported that the area around their room was "Usually" quiet at night
Provider
37%
State
28%
Nation
28%
Patients who reported NO, they would probably not or definitely not recommend the hospital
Provider
7%
State
7%
Nation
6%
Patients who reported YES, they would definitely recommend the hospital
Provider
66%
State
67%
Nation
69%
Patients who reported YES, they would probably recommend the hospital
Provider
27%
State
26%
Nation
25%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Provider
42%
State
47%
Nation
48%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Provider
36%
State
33%
Nation
30%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Provider
22%
State
20%
Nation
22%
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
Provider
12%
State
13%
Nation
13%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
Provider
88%
State
87%
Nation
87%
N/A Data not available.
